Effective date: 01/01/2025
By engaging with me, you agree to the following terms and conditions. My commitment is to deliver high-quality work that meets your needs and expectations while ensuring clarity and mutual understanding throughout our partnership.
Client Responsibilities
Authority: You confirm that you have the authority to enter into this contract on behalf of yourself, your company, or your organization.
Timely Provision: You agree to provide all necessary assets and information promptly to facilitate the timely completion of the project.
Feedback and Approval: You will review and approve work in a timely manner to ensure project milestones are met.
Payment Adherence: You agree to adhere to the payment schedule outlined below.
My Responsibilities
Professional Delivery: I will deliver services professionally and on time, utilizing my expertise to meet the agreed-upon objectives.
Confidentiality: I will maintain the confidentiality of any information you provide in relation to our work together.
Feedback Opportunities: I will provide ample opportunities for feedback and revisions to ensure your satisfaction.
Revisions and Changes
Unlimited Edits: You are entitled to unlimited content edits (within reason). Multiple requests will be queued and completed one at a time to ensure quality and attention to detail.
Security and Backups
Daily Security Scans: Security scans are performed daily and in real-time to protect your website.
Daily Backups: The website is backed up every day to an off-site server for maximum restorability.
Error Notification: It is your responsibility to notify me of any errors within the website, and I will endeavor to restore or rectify them as soon as possible.
SEO
SEO Services: Ongoing SEO work is not included in the base price but can be quoted for and performed separately to enhance your website's visibility.
Hosting
Included Hosting: Hosting is included within the base monthly price. Your website will be stored and hosted on my dedicated server, ensuring reliable performance and uptime.
Hosting Ownership: The hosting environment and infrastructure remain under my control and management. Clients do not receive direct access to the hosting server, database, or administrative backend.
Termination
Notice Period: Either party may terminate the contract with one month's notice, provided we have been working together for at least three months. Payments made are non-refundable.
Website Removal: Upon termination, the website will remain live until the agreed termination date. After this date, the website will be permanently deleted from my server and will not be recoverable.
Data & Transfer: The only asset requiring transfer upon termination is the domain name. Clients must provide details of their preferred domain registrar for transfer. If they do not have one, a free Cloudflare account is recommended for a smooth transition.
Website Files & Credentials: As this is a managed service, website credentials and site files are not provided to clients. If a client wishes to migrate to another provider, they must arrange for a new website to be developed.
Legal
Industry Standards: I adhere to industry standards but cannot guarantee error-free work. My liability is limited to the contract price.
Intellectual Property: You guarantee the originality of provided content. Upon full payment of all dues, intellectual property rights of the content (not infrastructure) are assigned to you.
Displaying Work
Portfolio Rights: I reserve the right to display my work in my portfolio unless it breaches confidentiality agreements.
Payment Schedule
Initial Payment: The first monthly payment will be processed on the day we begin our working partnership to allow me to commence the website build.
Ongoing Payments: Monthly payments will then be taken each month thereafter.
VAT & Taxes: All quoted prices include VAT where applicable. The total payment received after VAT deductions will be reflected in invoices.
Governing Law
Jurisdiction: This contract is governed by the Law of Scotland, ensuring that all activities under this agreement comply with relevant legal standards.
Please review these terms and conditions carefully. If you have any questions or require further clarification, feel free to contact me.