Privacy Policy

1. Who we are

Jack Lamond is the data controller for personal data collected through this website. We are responsible for deciding how and why your personal data is used.

Contact: hi@jacklamond.co.uk — Fife, Scotland, .

[If applicable: We are registered with the ICO under registration number XXXXXXXX.]

2. What personal data we collect

We may collect the following categories of personal data:

• Contact information - name, email address, phone number, and any message content submitted through our contact form.
• Technical data - IP address, browser type and version, time zone, operating system, and pages visited. This is collected automatically when you use our website.
• Cookie data - see Section 8 (Cookies) for full details.

We do not collect any special category data (such as health, financial, or biometric information) through this website.

3. How we collect your data

• Directly from you - when you fill in our contact form, send us an email, or call us.
• Automatically - through cookies and similar tracking technologies when you browse our website.

4. Why we collect your data (legal basis)

Under UK GDPR, we must have a lawful basis for processing your personal data. We rely on the following:

• Legitimate interests (Article 6(1)(f)) - to respond to enquiries you send us, to improve our website, and to understand how visitors use our site.
• Consent (Article 6(1)(a)) - where you have opted in to analytics or marketing cookies, or signed up for email updates.
• Contract (Article 6(1)(b)) - where we process your data to fulfil a contract for services you have engaged us for.

5. How long we keep your data

• Contact form enquiries - retained for up to 2 years, then securely deleted.
• Client records - retained for 6 years after the end of the business relationship, as required by HMRC guidance.
• Analytics data - retained in accordance with our analytics provider's default retention settings (typically 14-26 months).

We will delete or anonymise your personal data sooner if you request it and there is no legal obligation for us to retain it.

6. Who we share your data with

We do not sell your personal data. We may share it with trusted third parties who help us run our business:

• Hosting provider - our website is hosted on servers that may be located in the UK or EEA. Our host processes technical data to serve web pages to you.
• Analytics provider - if you have consented to analytics cookies, data about your visit is shared with our analytics platform (e.g. Google Analytics or a privacy-friendly alternative). This data is anonymised or pseudonymised where possible.
• Email provider - if you contact us by email or sign up for updates, your email address is processed by our email service provider.

All third parties are required to handle your data in accordance with UK GDPR.

7. Your rights

Under UK GDPR, you have the following rights:

• Right of access - to request a copy of the personal data we hold about you.
• Right to rectification - to request correction of inaccurate data.
• Right to erasure - to request deletion of your personal data ("right to be forgotten"), subject to legal obligations.
• Right to restrict processing - to ask us to limit how we use your data.
• Right to data portability - to receive your data in a structured, machine-readable format.
• Right to object - to object to processing based on legitimate interests or for direct marketing.
• Right to withdraw consent - where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, email us at hi@jacklamond.co.uk. We will respond within one calendar month.

If you are unhappy with how we handle your request, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

8. Cookies

Cookies are small text files placed on your device. We use them as follows:

You can change your cookie preferences at any time using the cookie settings link in our footer, or by clearing your browser's cookies.

9. Changes to this policy

We may update this policy from time to time. When we do, we will update the "last updated" date at the top. Please check back occasionally. Continued use of this website after changes constitutes acceptance of the updated policy.

10. Contact us

Questions about this policy or how we handle your data? Get in touch:

• Email: hi@jacklamond.co.uk
• Phone:
• Address: Fife, Scotland,