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Privacy Policy

Last updated: 6 November 2026. This policy applies to the website https://jacklamond.co.uk and to emails I send to businesses about my services.

1. Who I am

Lamond Limited, trading as Jack Lamond, is the data controller for the personal data described in this policy. I am responsible for deciding how and why your personal data is used.

Lamond Limited is registered in England and Wales, company number 12248063. Registered office: Forest Links Road, Ferndown, Dorset, BH22 9PH.

Contact: hi@jacklamond.co.uk - Fife, Scotland.

2. What personal data I collect

I may collect the following categories of personal data:

  • Contact information - name, email address, and any message content submitted through my contact form.
  • Business contact details - the name, role, business email address and business phone number of people at businesses I think may benefit from my services, plus brief notes on what I have seen publicly about the business.
  • Technical data - IP address, browser type and version, time zone, operating system, and pages visited. This is collected automatically when you use my website.
  • Link and page activity - when you click a link in an email from me, open a private page I have made for you, or download a file from one, I record what was opened and when, with your device type and rough location. I keep a scrambled version of your IP address, not the address itself. This is recorded on my server: it does not add tracking cookies, and I do not put hidden images in emails to see if they have been opened.

I do not collect any special category data (such as health, financial, or biometric information) through this website.

3. How I collect your data

  • Directly from you - when you fill in my contact form, send me an email, or call me.
  • From public sources - when I contact a business about my services, I take its details from places the business has made public, such as its own website, Companies House, its Google Business Profile or business directories. I note where each address came from.
  • Automatically - basic technical data my hosting provider records when you visit, to keep the site secure and working.

4. Why I collect your data (legal basis)

Under UK GDPR, I must have a lawful basis for processing your personal data. I rely on the following:

  • Legitimate interests (Article 6(1)(f)) - to respond to enquiries you send me, to improve my website, to understand how visitors use my site, and to see which links, pages and files have been opened so I can follow up at the right time. I also rely on legitimate interests to email businesses I think may benefit from my services (direct marketing). I only email business addresses, I keep it to a small number of messages, and every message tells you how to opt out.
  • Contract (Article 6(1)(b)) - where I process your data to fulfil a contract for services you have engaged me for.

5. How long I keep your data

  • Contact form enquiries - retained for up to 2 years, then securely deleted.
  • Link and page activity - the device, location and scrambled IP details are removed after 12 months. I keep the record that something was opened.
  • Business contact details - kept for up to 12 months after I last contacted you if we don't start working together, then deleted. If you ask me not to contact you again, I keep only your email address on a do-not-contact list so I never contact you again by mistake.
  • Client records - retained for 6 years after the end of the business relationship, as required by HMRC guidance.

I will delete or anonymise your personal data sooner if you request it and there is no legal obligation for me to retain it.

6. Who I share your data with

I do not sell your personal data. I may share it with trusted third parties who help me run my business:

  • Hosting provider - my website is hosted on servers that may be located in the UK or EEA. My host processes technical data to serve web pages to you.
  • Visitor statistics - I use Cloudflare Web Analytics, which counts visits without cookies and without identifying you.
  • Email provider - if you contact me by email, your email address is processed by my email service provider.

All third parties are required to handle your data in accordance with UK GDPR.

7. Your rights

Under UK GDPR, you have the following rights:

  • Right of access - to request a copy of the personal data I hold about you.
  • Right to rectification - to request correction of inaccurate data.
  • Right to erasure - to request deletion of your personal data ("right to be forgotten"), subject to legal obligations.
  • Right to restrict processing - to ask me to limit how I use your data.
  • Right to data portability - to receive your data in a structured, machine-readable format.
  • Right to object - to object to processing based on legitimate interests or for direct marketing. If I have emailed you about my services, just reply "no thanks" and I will stop.
  • Right to withdraw consent - where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, email me at hi@jacklamond.co.uk. I will respond within one calendar month.

If you are unhappy with how I have used your data, please tell me first at the same address and I will look into it and reply within one calendar month. If you are still unhappy, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

8. Cookies

I don't use advertising or tracking cookies, or any cookies that need your consent, so there's no cookie message to accept. My visitor statistics (Cloudflare Web Analytics) work without cookies. Cloudflare, which hosts the site and protects the contact form from spam, may set strictly necessary security cookies.

9. Changes to this policy

I may update this policy from time to time. When I do, I will update the "last updated" date at the top. Please check back occasionally. Continued use of this website after changes constitutes acceptance of the updated policy.

10. Contact me

Questions about this policy or how I handle your data? Get in touch:

  • Email: hi@jacklamond.co.uk
  • Address: Fife, Scotland
  • Registered office: Forest Links Road, Ferndown, Dorset, BH22 9PH

Lamond Limited. Registered in England and Wales, company number 12248063. VAT registration number GB335344805. Registered office: Forest Links Road, Ferndown, Dorset, BH22 9PH, United Kingdom. Jack Lamond is a trading name of Lamond Limited.